Paid leads in. Booked consultations out.
Actira is the follow-up layer between your ad spend and your calendar. Instant response, SMS and email follow-up, missed-call recovery, reminders, no-show recovery.
For independent med spas running Meta Ads. No contracts.
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New lead from Instagram ad9:41 PM
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SMS reply sent+0:42
Hi Jessica, thanks for reaching out about lip filler. Would a free consultation this week work? Thursday 4:30 or Saturday 11:00.
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Follow-up sent+1 day
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Consultation booked+26 h
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Reminder sentFri 6 PM
You already paid for the lead.
A new inquiry is hot the moment it arrives. In an audit of 2,241 US companies, the average reply took 42 hours. By then the lead is cold.
The ad worked. The follow-up didn't.
Odds of reaching a real conversation with the lead, relative to contact within the first hour. 1.25 million leads across 42 US companies. Source: Oldroyd, McElheran & Elkington, “The Short Life of Online Sales Leads,” Harvard Business Review, 2011.
What happens after the lead arrives.
Six steps, each one handled the moment it is due, not when someone at the front desk has a minute.
- LeadForm, DM or call
- Instant responseUnder a minute
- Follow-upUntil they answer
- ConsultationOn your calendar
- ReminderBefore the visit
- Booked patientIn the chair
Included.
Everything between the inquiry and the booked consultation.
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Instant reply
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Follow-up sequences
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Missed-call recovery
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Consultation booking
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Appointment reminders
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No-show and dormant leads
See where your leads are leaking.
15 minutes. You walk me through your current lead flow, I show you where it breaks and what it would take to close the gap.
Book a 15-minute audit